FAQ

Do you ship internationally? 

Yes, for your convenience we ship all over the world. Depending on country, shipping usually takes 10-15 business days.

Do you take returns or exchanges? 

All items are Final Sale but not to worry, we believe in providing exceptional customer service and will always do our best to assist with any issue or concern you may have with a purchased item. As an online business, our reputation is our only representation. We value our customers and cater to please.

Will accept defective products within 7 days of recipient of purchase.  

PLEASE NOTE: Your fine detailed and mirrored lenses are highly vulnerable to scratches and nicks caused by everyday wear and tear. Natural wear and tear does not make them defective. YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SAID PRODUCTS. 

Keep your mirror lenses in a pouch/case when they're not on your face. Please never let them live loose in your purse or bag. Treat your mirror lens sunglasses how you want to be treated: with lots of kindness, love, and care.

How long will it take to receive my order? 

We ship items usually right away (same day) when an item is payed for and never longer than 3 days after the item has been paid for. 

Canada: 7-12 business days
USA: 3-7 business days
International: 10-15 business days (may be longer for slow-to-ship countries)

How do I track my package? 

You will be emailed a shipment confirmation along with your tracking number once your order has been shipped via USPS. In some circumstances, this tracking number is not a step by step tracking rather a delivery confirmation.

You can't find the answer your looking for? 

If you have a question that is not in our FAQ’s, please feel free to email us at info@retrosunnies.com for immediate assistance.

Thank you so much for looking and reading through all this. Now go have fun shopping!!